Rehab with Reimbursementehab with Reimbursement
5 Steps
We break down the process into five key steps to ensure clarity and simplicity. From initial check to your return home, here’s how we get you to a successful reimbursed rehab stay:
1. Reimbursement Check:
Start with our free reimbursement check. We will non-bindingly assess whether and to what extent your health insurance (or pension insurance) covers the costs of a spa stay/rehabilitation in Croatia. Based on just a few details (type of insurance, last rehabilitation stay, etc.), you will receive an assessment of whether you are entitled to reimbursement.
2. Medical Documents:
3. Application Submission:
Now we jointly submit the spa treatment application to the competent authority. For employed persons, the German Pension Insurance (Deutsche Rentenversicherung) is usually responsible; otherwise, the health insurance fund. We assist you in filling out your insurer’s forms and submit everything for you.
Important: The treatment must be approved in advance. The health or pension insurance reviews the application (processing time approx. 2–4 weeks) and may involve the Medical Service if necessary. After receive permission, you ́ll get a written notice specifying the duration and the approved scope of benefits.
Life & Elderly Care d.o.o.
(LEC) – Life & Elderly Care d.o.o. coordinates your entire stay – from paperwork to return home – free of charge & professionally. Experience German-level quality care and idyllic surroundings while your insurance covers the costs*. With 20+ years of healthcare expertise, LEC ensures a smooth process and optimal treatment results.
4. Organization & Booking:
After approval, LEC takes care of the entire organization. We coordinate the dates with the clinic, book your accommodation, arrange travel (flights, transfers), and create your treatment schedule. You will receive a complete treatment plan. We also assist with travel logistics – please note that insurance providers often cover travel expenses for rehabilitation patients or offer travel allowances.
5. Rehab Stay & Return:
Now your spa or rehabilitation treatment in Croatia begins! On-site, you will receive care in German or English (by doctors and therapists) and a therapy program tailored to your specific condition. Enjoy the pleasant surroundings – whether by the sea or in a thermal spa – which are proven to support your recovery.
LEC remains your point of contact throughout the entire rehabilitation process and ensures that everything runs smoothly. After completion, you will receive a medical discharge report for your follow-up doctors in Germany. You will then return home rested and recovered. Upon request, we
also take care of your aftercare and are available for any questions.
